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If a Picture is Worth a Thousand Words, What Are the Photos of Your Home Saying to Prospective Buyers?
Saskatoon real estate photo 

Most Saskatoon real estate practitioners are keenly aware that home buyers are flocking to the internet to search for Saskatoon homes.  Some surveys indicate that as many as 85% of prospective home buyers start their search online.  Next to the awesome power of the Multiple Listing Service® to expose a listing to agents, the Internet is now the single most important marketing venue for real estate.  Naturally, photographs are an important part of the internet and MLS® marketing plan.  Many times, buyers will decide if they’ll visit a house, and agents will decide if they’ll show a property based on the strength of the photos which accompany the listing.

 

With that in mind, I can’t help but be amazed at the substandard work which agents and sellers seem to be prepared to accept when it comes to photography.  If you’ve spent any amount of time looking at homes on the internet, you’re already aware that there are far too many lousy and useless images out there.  This afternoon, I spent just thirty minutes on a real estate website and found enough awful photos to prepare a virtual tour titled, “The Unbelievably Bad Real Estate Photography Hall of Fame.  You might check it out, just for fun.  I actually found a photo of a living room with an old man apparently sleeping in a recliner.  I wish I was kidding, but I’m not.  Go here to view the tour.

 

Good quality photographs are difficult to achieve and it’s very clear that a real estate agent can’t be expected to have professional photography skills.  They should, however be able to recognize a completely terrible image and keep themselves from posting it where the whole world may see it.  Common sense should tell us that some routine tidying up will enhance our images, that proper lighting is essential for good exposures and that we shouldn’t take pictures of rooms which can’t adequately be captured with the equipment we’re using.

 

I purchased my first digital single lens reflex camera approximately 18 months ago.  Since that time, I’ve invested in a super wide angle lens and a high quality flash.  I’ve invested hundreds of hours in studying photography and image processing.  I’m starting to feel pretty good about the images I’m able to capture.  Check out my latest virtual tour here.

 

If you’re thinking of selling your home, here are a few of things to keep in mind.

 

Ask prospective agents to show you samples of their photographic work and understand that what they show you probably represents their best effort.

Insist on reviewing images before they are posted to the MLS® or the Internet.

Demand retakes of images that don’t show your home professionally.

View my report, “Preparing for Your Virtual Tour Photography Shoot.”

Hire me!  I will do a fine job of presenting your home to agents and home buyers.

 

I’m always happy to answer your Saskatoon real estate questions.  Feel free to call me locally at 241-6676, toll-free at 1-888-978-6676 or drop me an email.

Posted: Saturday, December 09, 2006 7:53 PM by Norm Fisher

Comments

David Martel said:

Wow.  The video of the bad pictures is really really bad. I'm not surpised though.  I see similar stuff since I've been looking for a place. Norm, the video you did of Sask crescent is excellent. I don't think I've ever seen one that good. If I had 460K I would take a look at it.

# December 11, 2006 2:06 PM

Norm Fisher said:

Thanks David.  It is really amazing to me that bad photos are so pervasive. I hear many complaints from buyers who say most online photos are junk. Why do sellers stand for it? It's a mystery to me.

I do realize that taking good photos is not as simple as the point and shoot camera companies lead us to believe but every agent who shoots their own photos should have a basic understanding of exposure, lighting and composition techniques. There are a million books available on these subjects. For anyone who cares to learn, I recommend "Understanding Exposure" and "Learning to See Creatively" both by Bryan Peterson and available together for about 20 bucks each on Amazon.ca.

Thanks so much for your comments.

# December 11, 2006 3:41 PM

Maureen Francis said:

Norm,

I LOVED that virtual tour.  Your commentary was hysterical.  Great job!  Should be mandatory viewing for all agents before they are allowed to take a new listing.

# December 14, 2006 8:11 AM

Norm Fisher said:

Thanks for the visit and your feedback Maureen.  I had fun putting it together.

# December 14, 2006 8:25 AM

Toby said:

Amen! As a former paid photographer -- wasn't trained so I'll never claim to be a professional -- it is so amazing to see houses on the Internet that are getting shut out just by the photos.

It is that classic case where the message is lost because they can't handle the medium.

# December 14, 2006 9:05 AM

Norm Fisher said:

Thanks for the visit Toby. I checked out your blog and really appreciated the local touch that you've got going there. So many agents are blogging about blogging and it's nice to see someone speaking to the locals about what's going on in their market.

# December 14, 2006 10:17 AM

Saskatoon Real Estate Resource Centre Blog said:

You’ve heard the old adage, “The three most important things in real estate are location,

# December 27, 2006 8:55 PM

Reba Haas said:

Oh my gosh, that video tour of the worst photos is HILARIOUS!!!  I laughed so hard I cried off my mascara. One of my clients, and thankfully very good friends, happened to call in the middle of my laugh spasms and couldn't believe how hard I was laughing. I've just sent it to her to share the fun.

# January 4, 2007 3:34 PM

Norm Fisher said:

Reba,

Thanks for kind feedback.  I had fun making it.  Sorry about the mascara. :)

# January 4, 2007 3:58 PM

Saskatoon Real Estate Resource Centre Blog said:

Saskatoon real estate agents have known for years that home buyers who are shopping for homes online

# January 13, 2007 6:56 PM

TrackBack said:

# January 14, 2007 2:29 PM

Saskatoon Real Estate Resource Centre Blog said:

I was checking out the Forbes list of the most expensive residential real estate in the U.S. this morning.

# January 21, 2007 1:08 PM

Saskatoon Real Estate Resource Centre Blog said:

Sharon, a real estate investor from Calgary, Alberta occasionally visits my blog. If I recall correctly,

# January 23, 2007 2:25 PM

J. L. Winn said:

Norm,

Great promotion on RealtyTimes today and a hilarious send up of your competitors efforts. Great job!

Best regards,

J. L. Winn

Vice President

VisualTour

# March 13, 2007 7:31 AM

Christian Melby said:

I used to take the photos for another company.  This was really, really funny. Keep up the good work!

# March 13, 2007 8:02 AM

Sally Perez said:

Those are hysterical. It is amazing what sales associates put in MLS isn't it? I see some equally funny things here in Tulsa as well. I am also on the local MLS board and things that come to us crack me up. I have a friend who is an underwriter in CA and she sent me an appraisal with pictures of a bedroom filled with marijuana plants. You gotta love what we do! You have a great marketing tool and I never would have thought of that angle. Good for you!

Sally Perez

Broker/Owner

# March 13, 2007 8:30 AM

Norm Fisher said:

Thanks to all of you for your kind feedback. I originally prepared this tour for fun and I never expected it to get so much attention. I kind of thought it would be a bit of a joke between me, a few prospective clients and a handful of people who read my blog.

As it turns out, this post has been my most popular by a long shot. It had 1,200 views before today, and then Blanche Evans and Realty Times came along and those numbers more than doubled in one day (thank you Blanche). Now I'm actually starting to feel bad for poking fun at my real estate colleagues.

Thanks again for stopping and have a great spring!

# March 13, 2007 9:52 PM

Namneet Dhaliwal said:

Hi Norm

I got to your blog through Jay's post at reliberation.com

Your commentary is hilarious, what a great pick.

Namneet Dhaliwal

http://www.namneet.com

# March 13, 2007 11:30 PM

Linda Kaneko said:

Greetings from the Gold Country in the Sierra Foothills of Northern California! Your photo tour is so funny I am going to use it for our sales meeting next week! We use the same Visual Tour company and love our results, but this can just notch it up to the next level, especially for the agents that think a garbage can in front of a garage door is an appropriate front of the house shot. We have some photos in our MLS that actually make yours look good!Thanks to Realty Times for getting me to your site.

Regards,

Linda Kaneko

V.P.

Paul Law Realty/GMAC Real Estate

# March 15, 2007 3:53 PM

Tom Propes said:

Norm,

Loved your piece on by photos.  Can't say I'm all that surprised by the totally unprofessional agents are out there.  Pictures?  That's not all.  How about MLS listings in required fields like Map Coordinance and they put in 9999!  I carry a copy of several listings off the MLS for my listing presentation.  And Remarks.  We only are allowed about 3 lines in the Remark field but you would be surprised how many of these "professional"  put in, "Great buy.   You won't be disappointed".  A quick survey of our MLS shows about one half have only one photo and it's taken by the "MLS Photographer" or should I say "point and shoot guy" and let's get on to the next house.  I mean why by $10.00 for uploading 10-12 pics on a $500,000. house.  Anyway you get the point.  

Keep up the good work!

# March 24, 2007 7:24 PM

Norm Fisher said:

Thanks Tom.  Yes, it is totally bewildering how little some agents are willing to do for their sellers and it's no wonder that many sellers feel that fees are outrageous because of it. Thanks for stopping.

# March 24, 2007 8:21 PM

Tom Propes said:

Norm,  I may be opening a can of worms, but here goes.  I blame 2 entities for the publics perception of an agent.  One, the brokers.  Most, not all, want to plaster their walls with licence.  They don't care if 70% will only last 18 months.  One they sell there neighbors and aunt Tilly's house they get tired of the dues and drop out.  Number two, NAR. All they want is dues, period.  In retrospect when I stared in real estate in 1965 in Richmond VA if you were a member of the Board of Realtors you could not, as a broker, employ part timers. The total member ship in NAR that year was 80,000 in the entire U.S..  Of course now we're 1.3 million strong!  Wow what a difference.  We were looked on as professionals, on the same level as say a CPA.  How the times have changed.  But remember the old Spanish saying: "In the land of the blind, the one eyed man is king".  Well I've vented my spleen so that's all for now.

# March 25, 2007 10:40 AM

Norm Fisher said:

Tom, you raise some excellent points which I think are more or less right on.  However, I do think that agents need to take some responsibility for the broker’s predicament.  I’ll bet when you started, the broker saw a 40-50% cut of the action and had much more to work with.  We have ground him so hard over for a larger share of the commission over the years that he has little choice but to focus on quantity, rather than quality.  

Something to think about; if the top 30-40% of the agents in your office offered the broker an additional 10% of gross commissions, the broker could probably fire everyone else today.  She’d likely still have more revenue to work with and there would be more transactions for the real professionals.  Conversion of leads coming into the office would skyrocket and complaints from customers would plummet.  The broker could focus on helping his agents develop business instead of putting out fires which are started by the poor agents.  I think consumers, agents and brokers would all end up with more in the end.

# March 25, 2007 1:31 PM

Jon Angevine said:

Norm,

Are you sure those are not just artistic interpretations made on behalf of the agent?  What better way to improve our industry by gently providing some evidence of the better service offered (great listing tool I am sure as well)!  I am always amazed that the general public accepts work that is well below any standard that I am aware of.  Keep up the good work!

Jon Angevine

Century 21 The Professionals Ltd.

# March 27, 2007 7:11 AM

Debra Allen, ABR, GRI, e-PRO said:

You did a very good job in showing how important it is to take good pictures and how much of a service we can provide to our Sellers by doing taking great pictures.

Keep up the great work.

# April 30, 2007 10:02 PM

Sonya Knipfel said:

Norm,

I loved looking at your tour.

I am a professional photographer located in Ontario and I'm just trying to break into the real estate market here.

Nothing annoys me more than seeing really bad photographs on MLS.

Clients deserve more than subpar photos snapped with a cheap point and shoot camera, especially when they're paying 5%.

I would love to use your site as an example and perhaps we can chat about some cooperative marketing...

I've got some really good photos that can be used as the right way to take a photo of a house...

Regards,

Sonya Knipfel

Kitchener, Ontario

# May 5, 2007 3:22 PM

Norm Fisher said:

Thanks Sonya. Your idea certainly sounds interesting. I'm probably not good enough to be making light of other people's work, but hey, what the heck. :) There is no shortage of really bad stuff and I'm just surprised that some of it gets posted.

# May 5, 2007 4:24 PM

Josh said:

Norm,

Funny blog, but I need to point out that a few of your photos for the homes that weren't part of your latest virtual tour also had some of the mistakes you pointed out.

I've noticed that you don't open up the windows for your shots, but I always thought buyers liked more light in the homes they were looking at.

# May 28, 2007 4:42 AM

Norm Fisher said:

Hey Josh, Thanks for the feedback. Many of the listings which you see on my site are co-ops listed by other agents in my board. I'll admit that I'm not a photographer, but I always "open the windows" prior to shooting a room and I've gotten pretty good at balancing that light by using a powerful flash and some photoshop work.

# May 28, 2007 6:25 AM

Brian H said:

Very nice virtual tour... thinking about the clients needs... what's important to them for those that don't know the area.  An added peek of their surrounds.  I thouhgt is was well put together and thouhgt out.  Unusual in the ordinary sales masrket... nice niche.  Great job

Brian

# June 15, 2007 11:08 AM

Norm Fisher said:

Thanks Brian. I appreciate the kind feedback.

# June 15, 2007 4:05 PM

Saskatoon Real Estate Resource Centre Blog said:

It may be dirty, ugly and smelly but according to this website , it also offers “Great bones, and

# December 15, 2007 4:45 PM

St. Louis Real Estate Insights said:

When you are ready to sell your house, remember that the MLS listing is your home's resume. If you

# December 20, 2007 6:29 PM

Karen Goodman said:

Norm,

I know that you posted this a long time ago, but I was writing a post on the top 10 mistakes I find in MLS listings, and was searching for some examples of bad pictures. Your virtual tour was great and I just referenced it my post. Pictures account for 2 of the 10 problems. Check out the post and let me know what you think of the other 10 problems I cited.

As far as your post - I actually think that you can take some decent pictures with a basic digital camera. If you take the time to set up a good shot, looking at angles and removing items that don't belong in the picture. I'm sure that a professional photographer could do better, but I find that my pictures are pretty good most of the time. I do use a listing coordinator that has a fancy camera to set up all my listings...but I'll take reshoots myself if my photographer missed any shots that I want to highlight.

# December 20, 2007 6:52 PM

Victor Schultz said:

Norm,

As a virtual tour provider in Northeast Florida for many years now. I have to say that your "worst" photos tour was the funniest thing I have seen in a while. We watched it at the office and were rolling on the floor......wiping away tears.... ahh ok!

I would hire you in a second. Like you, we treat each home as if we were marketing our personal home. Agents are always amazed at how good our tours look, homeowners almost weekly tell us they can't believe their home looks so good and I see you have the same eye we have.

To anyone looking to sell there home in Saskatoon....(wherever the heck that is)...Use Norm! He has the eye...trust me I know...I do this for a living.

Victor

# April 13, 2008 7:45 PM

Norm Fisher said:

Hi Victor,

Thanks for the kind feedback. The tour was fun to make. I appreciate you letting me know you enjoyed it.

# April 14, 2008 6:38 AM

Saskatoon Real Estate Resource Centre Blog said:

Any perceived “moderation” of residential listing activity in the Saskatoon real estate market

# June 8, 2008 1:19 PM

Todd said:

Norm, just another example of your amazing work.  This blog and all the online stuff you've been doing must be bringing more work your way. I guess what I'm asking, in a polite way, is are you eating other agent's lunches by going the extra mile online? :-)

-Todd

# June 8, 2008 2:15 PM

Norm Fisher said:

Todd,

Thanks for the props. Our additional efforts, particularly with photos started to deliver pretty good results for us a little over a year ago. It took a darned long time for sellers to notice but it has really gained some traction.

Thanks again.

# June 9, 2008 7:01 AM

Daryl said:

I just found the virtual tour... funny stuff, and so true!

Even I knew enough when we sold our condo (FSBO) that the photos had to be well-lit, in focus and show off the best features of the place.  After all, what purpose is served by grainy or blurry pictures of empty hallways, a bunch of doors to dark rooms in the distance, or messy rooms that look like they're occupied by squatters?  Whenever I see pictures like that, I think, "So those are the best features of that property... I'd hate to see what the worst are!"

# June 12, 2008 10:10 PM

Cathy said:

Just watched the tour - hilarious stuff! I will be passing it on.

I took a look at your website. Lots of great info. However, I did notice is that if one doesn't know where Saskatoon is before visiting the site, they are out of luck, as it is not at all obvious on your home page. The only clue I got that you were in Canada was from the phrase "If you require real estate service in another Canadian market". Even your contact info at the bottom of the page doesn't mention it. I think it is important to make your location clear, especially when selling real estate. You never know who might be looking! : )

Thanks for sharing the virtual tour!

# July 13, 2008 2:55 PM
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